Privacy Policy
Who We Are
Prime Septic
Our website address is: https://primeseptic.com
What Personal Data We Collect and Why We Collect It
Contact Forms
When you submit a form on our website, we collect the information you provide, such as your name, email address, phone number, service address, and any details you include about your request. We collect this information so we can respond to inquiries, schedule service, and communicate with you about septic or grease trap services.
Phone Calls
If you call us using a phone number listed on our website, we may collect call details such as your phone number, call time, and call duration. Calls may be recorded or tracked for quality assurance, training, and marketing performance purposes.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar privacy policy is available at https://automattic.com/privacy/. After approval, your profile picture may be visible to the public next to your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the site may be able to download and extract location data from images.
Cookies
If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
If you log in to the site, we set temporary cookies to determine browser compatibility. Login cookies last two days, and screen preference cookies last one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes login cookies.
If you edit or publish content, a cookie will be saved indicating the post ID. This cookie expires after one day and contains no personal data.
Embedded Content from Other Websites
Pages on this site may include embedded content such as videos, images, or maps. Embedded content behaves as if you visited the third-party website directly. These websites may collect data, use cookies, and track your interaction with their content.
Analytics
We may use analytics tools to understand how visitors use our website. These tools may collect information such as pages visited, time on site, device type, and general location. This data helps us improve website performance and marketing effectiveness.
Who We Share Your Data With
We do not sell your personal information. Data may be shared with trusted service providers only as necessary, such as website hosting, analytics providers, spam detection services, call tracking platforms, or marketing tools that help us operate and improve our services.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely.
If you submit a contact form or request service, we retain that information for business, customer service, and legal purposes unless you request deletion and we are not legally required to keep it.
For registered users, personal information is stored in user profiles. Administrators can view and manage this information.
What Rights You Have Over Your Data
You may request a copy of the personal data we hold about you or request deletion of your personal data. This does not include data we must retain for administrative, legal, or security reasons.
To make a request, contact us using the information below.
Where We Send Your Data
Visitor comments may be checked through automated spam detection services.
Your Contact Information
If you have questions about this privacy policy or your personal data, you can contact us at:
Prime Septic
Phone: (864) 401-1111
Address: 189 Finley Road, Belton, South Carolina 29627
How We Protect Your Data
We take reasonable measures to protect your personal information using standard security practices, including access controls and secure systems.
Data Breach Procedures
In the event of a data breach, we will take appropriate steps to investigate, mitigate, and notify affected users as required by applicable law.
Third-Party Data Sources
We may receive limited data from third-party services such as analytics platforms, call tracking tools, or advertising platforms when users interact with our ads or website.
Automated Decision Making
We do not use automated decision-making or profiling that produces legal or significant effects on users.
Industry Regulatory Disclosure Requirements
Prime Septic complies with applicable local, state, and federal regulations related to septic services and data handling.